Window Shopping is been in trend with the characteristics of availability of the desired products to the doorstep. While not only the commoner but celebs regularly use online shopping for accessories and other necessary products. Recently it was Sonakshi Sinha who ordered a Bose Headphones from Amazon India and things turned out really bad.
The 'Dabangg' actress when opened the box got a piece of iron instead of the headphones. An angry Sonakshi immediately tagged Amazon India's official twitter handle and tweeted,"Hey @amazonIN! Look what i got instead of the @bose headphones i ordered! Properly packed and unopened box, looked legit... but only on the outside. Oh and your customer service doesn't even want to help, that's what makes it even worse."
Amazon Help soon replied Sonakshi and wrote "Uh-oh! This is unacceptable! Apologies for the recent ordering experience and the subsequent correspondence with our support team. Please share your details here (attached a link) we'll get in touch with you directly. ^JC "
While twitteratis showed sympathy for the 31-year old. This is not the first time these complaints fall off. Earlier in October this year, a consumer from Aurangabad had filed a complaint against a leading online retailer for allegedly sending him a piece of brick instead of a mobile handset that he ordered.